Privacy Policy
1. Introduction
This policy explains how we collect, use, and share your information when you use our website. We are committed to protecting your privacy and ensuring the security of your data.
This is in accordance with the regulations in force in the Kingdom of Saudi Arabia, including Article 5 of the Electronic Commerce Law.
2. Information Collected
When you use our website, we may collect the following information:
Personal Information: such as name, email address, phone number, and billing address.
Communications made by the customer via email, phone, or live chat.
Payment Information: We do not store your credit card details, as payments are processed through secure payment gateways.
Usage Information: such as IP address, browser type, pages visited, and time spent on the website.
3. How We Use the Information
We use the information we collect for the following purposes:
- Account management and order processing.
- Improving the customer experience and providing technical support.
- Managing and tracking affiliate marketing and commission payments
- Sending offers and updates, with the option to unsubscribe at any time.
- Complying with legal requirements within the Kingdom
- Protecting the website from fraud
4. Sharing Information with Third Parties
We do not sell or rent your personal data to any third party. We may share information with:
Payment service providers to process transactions.
Technical support for customer service.
Legal authorities if required to do so by law.
5. Data Protection
We use security measures to protect user data from hacking or unauthorized use. However, absolute online security cannot be guaranteed.
6. Customer Rights
You have the right to:
Access or modify your personal data.
Request the deletion of your data if there is no reason to retain it, subject to regulations and contractual obligations.
Request the correction of any incomplete or inaccurate data.
Unsubscribe from marketing emails.
7. Privacy Policy Updates
We reserve the right to modify this policy at any time to ensure compliance with regulations or to improve the platform.
8. Contacting Us
If you have any questions about the Privacy Policy or your personal data, you can contact us through our official communication channels.