FAQ's

Find answers to common questions about our products and services

How long does delivery take?

Most orders are delivered instantly to your email within seconds of payment confirmation. In rare cases, delivery may take up to 24 hours due to verification processes. Always check your spam folder if you don't see the email immediately.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and select regional payment options. All transactions are secured with bank-level encryption for your safety.

Can I get a refund if I change my mind?

Digital products cannot be returned once codes are delivered, as they can be immediately redeemed. However, we provide full refunds or replacements for defective codes, wrong products sent due to our error, or duplicate charges.

Is it safe to buy from 2x?

Absolutely. We partner exclusively with authorized distributors and official publishers, ensuring every code is 100% legitimate. All payment processing uses PCI-compliant gateways with industry-standard security measures to protect your information.

How can I contact customer support?

Our support team is available 24/7 through live chat on our website, email at support@2x.com, or via the support ticket system in your account dashboard. Average response time is under 2 hours for urgent issues.